Thomas Willms – CEO Steigenberger Hotels AG
We are hosting a hospitality icon, expert and lover for this issue. We had a great opportunity to meet the expert and the Chief Operating Officer of Steigenberger Hotels AG, Mr. Thomas Willms.
Dear Guest (DG) Company successfully released its Business & Life Style Egyptian magazine in 2002 which have clearly & rapidly found its way to be one of Egypt ’s best English magazines in the market. In addition of the normal coverage and articles that all other magazines in the market present, DG magazine focuses on all customer service related issues through its main chapters such as, Mystery shopping chapter, Enrich your Knowledge and all marketing & customer services articles.