Guest loyalty and recognition are the real determinants of how successful a hotel really is. This is why InterContinental Cairo Citystars was honored to realize how far its guests are satisfied with the services provided, when Business Traveler’s Magazine awarded the hotel the Best Business Hotel in Cairo for the sixth time. Moreover, this year, InterContinental Hotels Group has received Best Hotel Brand World Wide Award for 2019 from Business traveler. Business Traveller Middle East readers in the UAE, Oman, Qatar, Saudi Arabia, Bahrain, Kuwait, Lebanon and Egypt have been surveyed to determine the winners. Business Traveler Awards recognize and celebrate the extraordinary achievements of the most deserving hotels, airlines, loyalty programs, in the business travel industry. Unlike other awards which are decided from within the industry, Business Traveller awards are decided by the people who really matter – the businessmen and women who rely on airlines, hotels and car hire companies in their everyday working lives.
“InterContinental Cairo Citystars has all the tools that facilitate marketing it. It includes 824 deluxe rooms and suites, 23 banquet and conference rooms, one of which is the largest ballroom in Egypt, and 11 restaurants and bars,” Dieter Franke, Area General Manager Egypt and General Manager InterContinental Cairo Citystars said. He added that this award means that our team utilizes these factors to its maximum and add their own personal success factors including friendliness, helpfulness, and product knowledge. Moreover, these awards are monitors for what we have to offer our guests; they tell us where we really stand among our competitors, not only in Egypt, but also in the Middle East Region.
InterContinental Hotels Group has also scooped five Freddy Awards for 2019. The awards included Best Promotion for Accelerate in Europe and Africa, Best Promotion for Accelerate in the Middle East, Asia & Oceania and Best Loyalty Program in Middle East, Asia & Oceania. In addition to Best Redemption Ability in the Middle East, Asia & Oceania and Best Redemption Ability in Europe and Africa.